Data Deletion Instructions

To request deletion, email office@solarforu.com with the subject line "Delete My Data". This page is not legal advice.

1. Your right to delete

If you submitted information to SolarForU (for example, through our quote wizard or a Meta/Facebook lead form), you may request that we delete the personal information we hold about you. Depending on your state, this right is provided by laws such as the California CCPA/CPRA and similar laws in Virginia, Colorado, Connecticut, Utah, Texas, Florida, Oregon, Montana, and others.

2. How to request deletion

Email (fastest): Send an email to office@solarforu.com with the subject line "Delete My Data" and include:

• the full name, email address, and phone number you submitted, and
• (if known) the approximate date you submitted your request.

You may also submit a request through an authorized agent; we may ask the agent for proof of authorization.

3. How we verify your request

To protect your information, we verify your identity before deleting. We match the name, email, and phone in your request against our records. If we cannot reasonably verify you, we will let you know and may ask for additional information (which we use only for verification and then delete).

4. What we delete

On a verified request, we delete or de-identify the personal information we hold about you, including:

• your contact details (name, email, phone, address, ZIP);
• your project details (bill bracket, roof/home info, utility, timeline, motivations); and
• the estimate/inference data derived from your submission.

5. What we may retain (exceptions)

Consistent with US law, we may retain limited information where necessary to:

• comply with legal obligations and defend legal claims — in particular, we retain consent records (the consent text, timestamp, IP, and version) as evidence of TCPA/telemarketing consent;
• detect and prevent fraud, security incidents, or abuse; and
• complete a transaction you requested or exercise/defend legal rights.

Where we retain such information, we limit it to what is necessary and, where possible, de-identify it so it can no longer be associated with you.

6. Information already shared with an installer

If your request was already delivered to a matched local installer before you asked us to delete it, we will stop any further use or sharing on our side and will ask that installer to delete your information. Because installers are independent businesses, we cannot guarantee deletion from their own systems; you may contact the installer directly, and our installer agreement requires them to honor deletion requests.

7. Timeframe

We confirm receipt promptly and complete verified deletion requests within the time required by applicable law — generally within 45 days (extendable by an additional 45 days where permitted, with notice).

8. No charge; no discrimination

Deletion requests are free (we may charge only for manifestly unfounded or excessive requests, as law allows), and we will not discriminate against you for exercising your rights.

9. Appeals

Where your state provides an appeal right, if we decline your request you may appeal by replying to our decision email; we will re-review and respond within the time your state requires.

10. Meta / Facebook Lead Ads

If you submitted your information through a Facebook/Instagram lead form, you can request deletion using the instructions above. This page serves as our Data Deletion Instructions for that purpose.

11. Contact

SolarForU · office@solarforu.com